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after effect preview not work

New Here ,
Jan 16, 2025 Jan 16, 2025

IDSSolutions_0-1737014074491.png

After I installed the after effect 2025 in my laptpot it`s can`t preview any composations or any layers 

GPU : rtx4050

ram :16 

cpu : i7 13th gen

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correct answers 1 Correct answer

Adobe Employee , Jan 16, 2025 Jan 16, 2025

We're aware of a similar issue. Sorry for the inconvenience.

As a workaround, you can change the driver of the integrated GPU to Basic. Here are the steps:

  1. Close After Effects
  2. Go to the Device Manager (Run >> devmgmt.msc)
  3. Select Display Adapter, Right click on  the "Intel UHD graphic card".
  4. Select "Update Driver"
  5. Select "Browse my Computer"
  6. Select "Let me Pick from a list of available drivers on my Computer".
  7. Select "Microsoft Display Adapter".
  8.  Launch After Effects.

Let us know if it helps.

 

...
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New Here ,
Jan 16, 2025 Jan 16, 2025

IDSSolutions_0-1737015340671.png

 

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Adobe Employee ,
Jan 16, 2025 Jan 16, 2025

We're aware of a similar issue. Sorry for the inconvenience.

As a workaround, you can change the driver of the integrated GPU to Basic. Here are the steps:

  1. Close After Effects
  2. Go to the Device Manager (Run >> devmgmt.msc)
  3. Select Display Adapter, Right click on  the "Intel UHD graphic card".
  4. Select "Update Driver"
  5. Select "Browse my Computer"
  6. Select "Let me Pick from a list of available drivers on my Computer".
  7. Select "Microsoft Display Adapter".
  8.  Launch After Effects.

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Jan 18, 2025 Jan 18, 2025

It works, thank you, I want to know if anything will happen to my computer or any program when I do this , and why this happened to after effect?

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Adobe Employee ,
Jan 23, 2025 Jan 23, 2025
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What happened inside is that your integrated Intel GPU is disabled. But your computer should be fine, and you should not see any issues because you're using your dedicated GPU.


Thanks,
Nishu

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