After effect video and audio lagging
Dear community,
I am an After effects novice but have followed the basic course and read the basic material before creating my first promotional video. Everything went smooth but there is an issue which I can't seem to resolve.
When I embedded the audio I noticed that the audio lagged at certain time intervals. First I thought this was an audio/settings problem. So I changed certain things.
For instance:- Preferences=> previews => mute audio when preview is not-real time ( no change occured )
- Preferences=> Disk cache => I changed the folder from a full C:\\ disk to an empte D:\\ with a maximum disk cache size of 40 GB. ( no change occured )
- I changed the resolution to half/third/ and so on in the composition view (no change occured)
- I also changed the .mp3 file to a .wav file via media encoder because I read that AE and .mp3 don't always work seamlessly.
With my hands in my air I exported the final composition and noticed that when exported the audio plays perfectly and doesn't lag for a bit.
This made me think that the problem isn't audio based but somehow got to do with my computer and or After Effects settings.
I am running After Effects 16.0.1 (Build 48)
My system:
Intel(R) Core (TM i7-7500u CPU @2.70 GHZ
16 GB RAM Memory (15.9 GB disposable)
64 bits system, x64 processor
I am running Windows 10 Home 1803
Note: when previewing the video in AE. I noticed vertical lines in the composition panel on the moments when the audio or video lags.
My question: how can this be resolved, because it's frustrating not being able to view the video with audio at full speed? Muting the audio or using "." is not a viable option for me.
Thanks for taking the time to read and/or answering my question.
