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After Effects - 0xc0000142 error.

New Here ,
Feb 06, 2024 Feb 06, 2024

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Hello, as stated in the title, when I try to open AE I always get this popup.

I have updated AE to the latest version through Creative Cloud, reinstalled ae 2 times, updated my drivers, updated windows to the latest version, ran AE as administrator, I feel like I have searched the whole internet and still haven't found a solution that is working.

I'm using v24.1.0.78

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Crash , Error or problem

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Community Expert ,
Feb 06, 2024 Feb 06, 2024

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Would you also reset the preference settings?

 

https://helpx.adobe.com/after-effects/using/preferences.html

 

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Community Expert ,
Feb 06, 2024 Feb 06, 2024

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To launch with safe mode would be also useful to find the issue.

 

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New Here ,
Feb 06, 2024 Feb 06, 2024

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ty for the tip however I'm not even able to launch ae in safe mode, so I can't delete my preferences... I don't have this problem with other adobe products like Pr and Ps is working perfectly, I was wondering if this could be a gpu problem even though I have my drivers up to date?

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