• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

After Effects 2020 is not responding nor loading

New Here ,
Jul 05, 2024 Jul 05, 2024

Copy link to clipboard

Copied

IMG_ED9082F0-D839-469A-B4AB-AB561A8C4310.jpeg

Hello y'all. I have an issue. So whenever I open after effects it's doesn't load, it's just staying blank and nothing is loading. I've tried to delete and download it, I tried the taskbar Funktion, I ran after effects as administrator. Just nothing works!!! I use windows 11. 

TOPICS
Error or problem

Views

101

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 05, 2024 Jul 05, 2024

Copy link to clipboard

Copied

Has it worked before?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 05, 2024 Jul 05, 2024

Copy link to clipboard

Copied

It worked always, but I stopped using it for a month and now it won't responding.

 

1. Operating System:
• Microsoft Windows 11 Home
• Version 10.0.22631 Build 22631
2. Processor (CPU):
• Intel Core i7-1165G7
3. Memory (RAM):
• 16 GB DDR4
4. Graphics Card (GPU):
• NVIDIA GeForce GTX 1650
5. Storage:
• Primary Drive (C:):
• Type: NVMe SSD
• Capacity: 1 TB
• Content: Operating System, applications, frequently used files
• Usage: 300 GB used out of 1 TB
• Secondary Drive (D:):
• Type: HDD
• Capacity: 1 TB
• Content: Data storage, backups, larger files
• Usage: 200 GB used out of 1 TB

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 05, 2024 Jul 05, 2024

Copy link to clipboard

Copied

Which NVIDIA driver are you using?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 06, 2024 Jul 06, 2024

Copy link to clipboard

Copied

LATEST

Try copying the preferences file to your desktop and enabling caps lock when the application is launching.  

Assuming you're subscription is active, you could download and install a version of After Effects that's meant to work with Windows 11 like After Effects 23.6.6 or After Effects 24.5. Make sure the "remove old versions" option is disabled so that After Effects 2020 will remain installed.

 

Also, what's the exact version number that you're running?  The icon and your taskbar looks like something from 2018 or earlier.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines