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Inspiring
December 28, 2021
Question

After Effects 2021 - 3rd Party Plug-in Issue - (ex: Boris EFX Sapphire)

  • December 28, 2021
  • 1 reply
  • 313 views
Happy Holidays to you all.
 
I have been having an error show up a lot with the latest version of After Effects 2021. When I am using the Boris EFX Sapphire plug-in some effects applied to some layers cause the rendering to freeze/crash. 
As a test - I just did a test render of a project "with" and "without" the Sapphire plug in layers active.
I turn on the Sapphire layers the render stalls.
 
I am running After Effects ver. 22.0.1 - there is an update available and I am wondering if that would solve the problem? I don't want to introduce further errors...
 
Has anyone else run into this problem? I am wondering if this is a known issue. Thanks much.
 
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1 reply

moebocopAuthor
Inspiring
December 28, 2021

Ok as an update to this post - I got some help from the Sapphire team and they shared this with me. Hopefully this will work for anyone with this same issue.

 

https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342