After Effects 2021 - 3rd Party Plug-in Issue - (ex: Boris EFX Sapphire)

Report · Dec 28, 2021

Happy Holidays to you all.

I have been having an error show up a lot with the latest version of After Effects 2021. When I am using the Boris EFX Sapphire plug-in some effects applied to some layers cause the rendering to freeze/crash.

As a test - I just did a test render of a project "with" and "without" the Sapphire plug in layers active.

I turn on the Sapphire layers the render stalls.

I am running After Effects ver. 22.0.1 - there is an update available and I am wondering if that would solve the problem? I don't want to introduce further errors...

Has anyone else run into this problem? I am wondering if this is a known issue. Thanks much.

Report · Dec 28, 2021

Ok as an update to this post - I got some help from the Sapphire team and they shared this with me. Hopefully this will work for anyone with this same issue.

https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...