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After Effects 2021 not responding

New Here ,
Sep 07, 2023 Sep 07, 2023

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After Effects 2021 and 2022 NOT Responding. The program does not run at all. It used to work perfectly up until 2 weeks ago, but it has stopped working all of the sudden. I have uninstalled, and reinstalled different versions of 2021 and 2022, but still useless. I restarted several times after uninstalling different versions before reinstalling them. It just does not work at all. The first interface wouldn't get loaded.

I desperately need to finish my projects. I need your immediate assistance.

 

Config: Ram 32GB, GPU RTX 2060 8GB, System Windows 10, SSD 512 GB

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LEGEND ,
Sep 07, 2023 Sep 07, 2023

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Uninstall your recent Windows Updates and see if it makes a difference, then reinstall them selectively. The 22H2 Update seems to cause such issues since it messes with the security settings.

 

Mylenium

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

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I'm sorry to hear about this. Does After Effects freeze or close at the splash screen? Do you have any third-party plugins installed? Please temporarily move the contents of C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore to another folder and let us know if you still see the issue.

 

Thanks,

Ishan

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