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AFTER EFFECTS 2022 ITS FULL OF BUGS! FREEZES WHEN RENDER AND UNKNOWN EXCEPTION.

Community Beginner ,
Nov 24, 2021 Nov 24, 2021

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iMac (Retina 5K, 27-inch, 2017)

3,8 GHz Intel Core i5 de 4 núcleos

64 GB 2400 MHz DDR4

Radeon Pro 580 8 GB

 

The first thing that happened to me was the freezing issue while rendering. 

I unistalled all adobe programs and reinstalling over and over... Then, I decided to reset completely my iMac. I erased the hard drive and install everything back. I asumed that it was the necessary thing to do Adobe to work... 

 

But now, with all the programs reinstalled is still failing... Now the error says: After Effects Warning: Unknown Exception.

And I don´t want to go to my terminal to fix anything because my computer is like brand new since I´ve reseted it completely. 

 

¡¡Please solve these problems!! 

 

TOPICS
Error or problem , Freeze or hang , Performance

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Engaged ,
Nov 25, 2021 Nov 25, 2021

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Can you give more details about your work and the circumstances, AE crashes?

This can be everything from corrupt footage to heavy load effects.

 

*Martin

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Community Beginner ,
Nov 30, 2021 Nov 30, 2021

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It doesn´t mind what kind of project is... It happens with all type of projects. The simplest and the complex. 

Now... An error code (14) appears every time I try to render. 

In every project I´ve some errors. 

 

 

 

 

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New Here ,
Jan 21, 2022 Jan 21, 2022

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Hi! Did you solv this problem? And how? We are experiencing the same issue after last update. Very stressful!
We get 
"After Effects Warning: Unknown Exception" and the project is locked!

Best regards

Hanna

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Guest
Jan 13, 2023 Jan 13, 2023

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Same here... VERY annoying ... When I want to play the timeline, it freeze and says "Unknown Exeption" ... All I can do is close AE, relauch it and pray...

 

(I've also reinstalled and so on... it happens on wathever project... A lot during a few days, then less, and again...) It is now more than 10 years I use AE and I never saw this, maybe a problem with the new mac processor?)

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