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After Effects 23 keep crashing

New Here ,
Sep 12, 2023 Sep 12, 2023

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The only way to open it is to open a previously saved file, which isn't the normal way. My PC's specs:

CPU: i5-9400F

RAM: 16GBAE error.JPGAE error 2.JPG

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Crash , How to

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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What graphic card do you use? Do you use the latest driver? Would you try to reset the preferences?

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