After Effects: AEGP Plugin CINEWARE SceneLayer: No Cinema 4D installation was found. (5027 :: 12)

[Vadim Cherny]

Hi, when I working with AE an cinema 4D, I get this error when I launch AE and create layer MAXON CINEMA 4D File…

How can I fix it? 

Versions:
AE 17.0.5,
C4D R21.115,
Mac OS Catalina 10.15.3

[Rameez_Khan · Accepted solution]

Hi saa4,

This shouldn't be happening!

Can you try these steps?

1. Create a new project, apply the Cineware effect (search for it in the Effects panel) to any layer to bring up the Effect Controls panel.

2. From the Effect Controls panel, click Options to bring up the Cinema4D installation window.

3. From there, you can point to the C4D installation in the dialog.

Hope this helps.

Thanks,

Rameez

[Vadim Cherny]

RameezKhan, Thanks a lot, it helped!

[Rameez_Khan]

Happy to help 🙂

-Rameez

[ashleyvsteen]

hi,

when i look in my applications folder there is a maxon cinema 4d folder, but i am not seeing an application inside of it. i have uninstalled after effects and reinstalled, but still nothing.

thank you.

[Will N]

Whew - This totally fixed my "After Effects: AEGP Plugin CINEWARE SceneLayer: No Cinema 4D installation was found. (5027::12)" problem. Thanks!

[angie_taylor]

If you are on Windows, also install the following windows update:

https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loadin...

It's a problem between Cinema4D and kernel32.dll library which this patch solves

[angie_taylor]

And also, make sure you are running AE as an Administrator 🙂

[Vadim Cherny]

!!!

"Versions:
AE 17.0.5,
C4D R21.115,
Mac OS Catalina 10.15.3"

[angie_taylor]

Thanks for reminding me you're on a Mac. Did it start happening after an OS upgrade? Are you running the OS as an Admin?

[ShinGimel]

This link leads to a windows 7 fix file (I'm using windows 10), and it's no longer available.
Is there any other source for this patch?

[khanimm]

I really don't understand how to fix it

[Midgar777-txbw1p]

I think for the bottom browse button, you need to point it at the "Cinema 4D.app" in your Maxon directory then it should work 🙂

[ustrand]

It does not work for me in v17.x.x. The folder with the C4d software does not insall for me.

Try to install v16.x.x and it should work!

Spent the day with support and came to the conclution its something wrong with v17 and C4d Lite.

Best of luck.

Ulf

[lauraf52386078]

I had a shocker with this one. So just to confirm a solution. I un-install Cinema 4D, there were 2 version R21 and 22 (remove programs). I then via CC App un-installed AE. Re-installed version 17.1.4  of AE.

[Beccy0101]

THANK YOU SO MUCH!! I've been trying to find a fix for hours and then I came across your note. 

It's not ideal using an older version but I'll take it. Thanks for sharing!

[Mashbys]

THANK YOU!

[default7a0hhszmx9e6]

https://youtu.be/uKjl34iHgjE
There is a complete solution to the problem. true video in Russian

[andréi37427933]

I don't use adobe video software a lot, but when I do, 30% of the time is troubleshooting it. And this... I just give up. I never had Cinema4d installed and I even tried to follow the Russian video. Are there any software developers or QA left in Adobe or it's just telemarketing staff at this point?

[Raffaello27127003izkh]

Hi I have NFT Generator and get an error message right at the beginning. Without that I have render. Could you please help me? Regards