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Vadim Cherny
Known Participant
Mar 18, 2020 8:20 AM UTC
Answered

After Effects: AEGP Plugin CINEWARE SceneLayer: No Cinema 4D installation was found. (5027 :: 12)

Hi, when I working with AE an cinema 4D, I get this error when I launch AE and create layer MAXON CINEMA 4D File…

 

How can I fix it? 

 

Versions:
AE 17.0.5,
C4D R21.115,
Mac OS Catalina 10.15.3

Rameez_Khan
Rameez_KhanCorrect answer
Legend
Mar 18, 2020 4:33 PM UTC

Hi saa4,

 

This shouldn't be happening!

Can you try these steps?

1. Create a new project, apply the Cineware effect (search for it in the Effects panel) to any layer to bring up the Effect Controls panel.

2. From the Effect Controls panel, click Options to bring up the Cinema4D installation window.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. From there, you can point to the C4D installation in the dialog.

 

Hope this helps.

Thanks,

Rameez

20 replies

Participant
Nov 14, 2022 6:56 PM UTC

Hi I have NFT Generator and get an error message right at the beginning. Without that I have render. Could you please help me? Regards

 

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andréi37427933
Participant
Sep 28, 2021 10:50 AM UTC

I don't use adobe video software a lot, but when I do, 30% of the time is troubleshooting it. And this... I just give up. I never had Cinema4d installed and I even tried to follow the Russian video. Are there any software developers or QA left in Adobe or it's just telemarketing staff at this point?

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Participant
Jul 11, 2021 11:29 AM UTC

https://youtu.be/uKjl34iHgjE
There is a complete solution to the problem. true video in Russian

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Participant
May 27, 2020 2:21 PM UTC

It does not work for me in v17.x.x. The folder with the C4d software does not insall for me.

Try to install v16.x.x and it should work!

Spent the day with support and came to the conclution its something wrong with v17 and C4d Lite.

Best of luck.

Ulf

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lauraf52386078
Participating Frequently
Feb 25, 2021 4:42 AM UTC

I had a shocker with this one. So just to confirm a solution. I un-install Cinema 4D, there were 2 version R21 and 22 (remove programs). I then via CC App un-installed AE. Re-installed version 17.1.4  of AE.

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Participant
Jun 5, 2021 8:35 PM UTC

THANK YOU SO MUCH!! I've been trying to find a fix for hours and then I came across your note. 

It's not ideal using an older version but I'll take it. Thanks for sharing!

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Participant
May 8, 2020 10:33 PM UTC

I really don't understand how to fix it

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Participant
May 15, 2020 10:16 AM UTC

I think for the bottom browse button, you need to point it at the "Cinema 4D.app" in your Maxon directory then it should work 🙂

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angie_taylor
Legend
Mar 18, 2020 6:01 PM UTC

If you are on Windows, also install the following windows update:

https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loadin...

 

It's a problem between Cinema4D and kernel32.dll library which this patch solves

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angie_taylor
Legend
Mar 18, 2020 6:02 PM UTC

And also, make sure you are running AE as an Administrator 🙂

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Rameez_Khan
Rameez_KhanCorrect answer
Legend
Mar 18, 2020 4:33 PM UTC

Hi saa4,

 

This shouldn't be happening!

Can you try these steps?

1. Create a new project, apply the Cineware effect (search for it in the Effects panel) to any layer to bring up the Effect Controls panel.

2. From the Effect Controls panel, click Options to bring up the Cinema4D installation window.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3. From there, you can point to the C4D installation in the dialog.

 

Hope this helps.

Thanks,

Rameez

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Vadim Cherny
Known Participant
Mar 18, 2020 9:46 PM UTC

RameezKhan, Thanks a lot, it helped!

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Rameez_Khan
Legend
Mar 20, 2020 2:27 PM UTC

Happy to help 🙂

 

-Rameez

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