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After effects and it has not been working effectively

New Here ,
Jan 24, 2023 Jan 24, 2023

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Dear community,

 

We recently used After effects and it has not been working effectively, making it almost impossible to work.

 

Per online FAQs and solutions, I've already tried to uninstall and reinstall the app. Also, I have changed settings (gpu acceleration, cache, etc) but nothing seems to solve this issue here.

 

My setup is: Dell G15 5520 (Please Find The attachment), After effects(23.1)

 

I do have issues with Premiere, After Effects & Photoshop as well.

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Community Expert ,
Jan 24, 2023 Jan 24, 2023

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Please post After Effects-related questions on the After Effects Forum, not the Photoshop Forum. 

 

If you have issues with Photoshop what are those exactly? 

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Moved to the After Effect forum

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LEGEND ,
Jan 25, 2023 Jan 25, 2023

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Reset your Windows installation. It's probably messed up with some OEM nonsense from Dell.

 

Mylenium

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