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CJB_001
CJB_001
Inspiring
June 17, 2017
Answered

After Effects and Premiere Pro duplicating images and displaying incorrect images when imported

  • June 17, 2017
  • 5 replies
  • 3999 views

Hi

I'm having one hell of a problem right now with After Effects and Premiere Pro. It's so bad even Adobe Customer Care is at a loss.

I am working on an animatic based on images of a storyboard, 89 pages in total. when I import them into AE or Pr some images appear as duplicates of others.

For example, if I import pages 86-89, they show up in the program as either all page 86 or even page 42 (completely different pages)

I have imported individual images just to make sure it wasn't because I imported all the images at once and I still have the same issue/

Has anyone had this issue before? if so how did you fix it? Customer care fiddled around with the Common folder but that did nothing. I even updated it and nothing.

    This topic has been closed for replies.
    Correct answer Kyle Hamrick

    For some reason, OP's jpgs were displaying correctly in file browser, but referencing wrong image when imported into PrPro or AE. Ps displayed them correctly.
    Converted a few of OP's test images to png, worked fine.

    ::shrug::

    5 replies

    woolypronto
    woolypronto
    Participant
    April 27, 2022

    Super weird that this bug still persists in Premiere in 2022. Thankfully the workaround of converting to PNG saved me extended frustration. 

      Cari D
      Cari D
      Participant
      September 2, 2021

      This also happened to me. And using png instead of jpg solved the problem.

        K
        kaybonikowsky
        Participant
        February 22, 2021

        Having the same issue. Will try converting to PNGs. Silly.

          Kyle Hamrick
          Community Expert
          Kyle HamrickCommunity ExpertCorrect answer
          Community Expert
          June 17, 2017

          For some reason, OP's jpgs were displaying correctly in file browser, but referencing wrong image when imported into PrPro or AE. Ps displayed them correctly.
          Converted a few of OP's test images to png, worked fine.

          ::shrug::

            mahfuzulh71512768
            mahfuzulh71512768
            Participant
            May 13, 2020

            I was going crazy with the problem and converting the images to png clearly solved my problem. Thanks a lot!

             

              R
              ROADGET BUSIN24531476x22x
              Participant
              May 20, 2022

              thank you so muchh!! it works with PNG 😄

               

              Kyle Hamrick
              Community Expert
              Kyle HamrickCommunity Expert
              Community Expert
              June 17, 2017

              What kind of file formats are you using? Are they individual images, or an image sequence?

              CJB_001
              CJB_001Author
              Inspiring
              June 17, 2017

              Jpeg, individual images, RGB.

              Kyle Hamrick
              Community Expert
              Kyle HamrickCommunity Expert
              Community Expert
              June 17, 2017

              All in one folder, or separate? All unique names?
              If you're comfortable uploading some of the ones giving you problems, I'd be happy to see if they're troublesome on my system.

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