After effects Black Preview Screen on After effects 2025

[matthew_6737]

Hello,
Can someone help me out?
I can't preview my composition in After effects
I've done everything possible ( followed every form of solution on the internet) the situation still remains the same (Black screen)
It's really annoying and painful cos I have urgent projects to work on
My PC spec is 32 GIG RAM, 8GIG Graphics card.
Can someone pls help out
Thank you

[nishu_kush · Accepted solution]

Hi Matthew,

Sorry to hear about the issue. Are you getting this with all the projects? Do you mind sharing a screenshot? Please try the following steps:

1) Close After Effects
2) Go to the Device Manager (Run >> devmgmt.msc)
3) Select Display Adapter, Right click on  the "Intel UHD graphic card".
4) Select "Update Driver"
5) Select "Browse my Computer"
6) Select "Let me Pick from a list of available drivers on my Computer".
7) Select "Microsoft Display Adapter".

8) Launch After Effects

Let us know how it goes.

Thanks,
Nishu

[matthew_6737]

Thank you very much
The issue has been resolved.
Thanks for your time

[Exquisite_Genie6159]

Thank you so much, this solved weeks of agony.