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Er1ck_r
Participant
February 21, 2020
Question

After Effects black screen on preview

  • February 21, 2020
  • 6 replies
  • 17767 views

Ive tied uninstalling it and following some other ways to fix it but its just not working for me

 

    This topic has been closed for replies.

    6 replies

    kirtimathpal34
    kirtimathpal34
    Participant
    February 22, 2023

    Hello Erick_r & Community Members!


    I faced it too & with help of a community member was directed to a tutorial and made one of my own for the needy. Along with the Adobe After Effects Black Screen it might help with Adobe Media Encoder h.264 rendering & Adobe Photoshop Oil Paint rendering.


    I hope it will help those in need.
    Thank you & keep smiling...:)

     



    A
    AmeerKhan08
    Participant
    July 13, 2023

    Awesome Work man I really appreciate you thanks

    A
    Anonymous
    September 24, 2022

    Hello Erick_r,
    I recently faced the same issue you did long back. I found this fix by some other & made a tutorial myself. I hope this works for whoever needs it.
    After Effects Black Screen Fix - Last Resort 

    A
    alonberman
    Participant
    September 9, 2022

    My issue was NVIDIA drivers (Win 11). I removed the NVIDIA device in Device Manager > Display adaptors > NVIDIA xxxx. Then rebooted and reinstalled and it sorted it out. Also seems to have fixed an issue I was having with Photoshop.

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 24, 2020

    Hi there,

     

    Thanks for reaching out. Are you having this issue with the new projects as well? Could you share a screenshot of what you are seeing so that we can understand the issue better? Also, what is the exact version of After Effects? https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-re-using/td-p/9972137?page=1

     

    Let us know, we're here to help.

     

    Thanks,

    Nishu

    E
    Er1ck_rAuthor
    Participant
    February 25, 2020

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    March 4, 2020

    Sorry for the delay. We're working on this with the product team and here are some suggestions.

    Also, would you mind sharing the following information with us for further troubleshooting?

    • Launch After Effects (do not open any project). Hover the mouse on New Composition and New Composition from Footage button in the Composition panel and check if they highlight or create a composition when you click on them.
    • Are you using a HiDPI monitor?

    Let us know if any of the suggestions help.

     

    Thanks,

    Nishu

      R
      Robert Shultz
      Participating Frequently
      February 21, 2020

      Is there a slim chance that "Caps Lock" IS ON?

      E
      Er1ck_rAuthor
      Participant
      February 21, 2020

      checked it already 

       

      R
      Community Expert
      Rick GerardCommunity Expert
      Community Expert
      February 21, 2020

      Without system details, OS and AE version we have no idea what kind of a solution we can suggest. I'd start by making sure that your system meets the minimum system requirements and your GPU drivers are up to date.

      E
      Er1ck_rAuthor
      Participant
      February 21, 2020

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