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darkflop_1
darkflop_1
Participant
May 14, 2022
Question

after effects can't continue: internal structure inconsistency (g) (25 :: 2)

  • May 14, 2022
  • 4 replies
  • 5524 views

if u guys know how can i fix this please talk me in command

    This topic has been closed for replies.

    4 replies

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    November 1, 2023

    Hi all,

     

    Please check the following thread: https://community.adobe.com/t5/after-effects-bugs/after-effects-23-6-and-24-0-not-starting-on-macos-14-sonoma/idi-p/14139194

    Let us know if the suggestions mentioned help.

     

    Thanks,

    Nishu

      Geert-S
      Geert-S
      Participating Frequently
      November 2, 2023

      Thanks for the link!

      Although it seemed to work (deleting the folders and reinstalling Ae), after 2 days the error re-occured.

      Geert-S
      Geert-S
      Participating Frequently
      October 19, 2023

      Same issue, tried every workaround; still appears. I'll let you know if I manage to find a solution.

        darkflop_1
        darkflop_1Author
        Participant
        May 14, 2022

        hi guys,i have a problem

         

        When I open efter effects this image appears

         

         

         

        sow When i click OK will thats what happing

         

         

         

         

        and if i click OK they ganna talk me to send report,what i have to do

        if u know please talk me on the command

         

        TUSM

        darkflop_1
        darkflop_1Author
        Participant
        May 14, 2022

        hi guys,i have a problem

         

        When I open efter effects this image appears

         

        sow When i click OK will thats what happing

         

         

        and if i click OK they ganna talk me to send report,what i have to do

        if u know please talk me on the command

         

        TUSM

        Jose Panadero
        Community Expert
        Jose PanaderoCommunity Expert
        Community Expert
        May 14, 2022

        Try to reset AE Preferernces. Hold COMMAND+OPTION+SHIFT as soon as you launch AE. You will be prompted to delete the After Effects Preferences file. Click OK and continue. Tell us if this works for you

          R
          Rae24662612orbb
          Participant
          May 30, 2022

          Hi, I am having the same exact issue (same error alert and resetting the preferences does nothing). Running macOS Catalina 10.15.7 and After Effects 2022. Please help me solve this problem.


          I have also uninstalled and reinstalled it, same issue persists. 

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