After Effects can’t continue: unexpected failure during application startup - Version 22.1.1

Report · Jan 21, 2022

Hi, I updated AE today to the latest version (22.1.1) and when I sart the app this message shows up immediately.

“After Effects can’t continue: unexpected failure during application startup“

Specs: Imac 2012, 16gb ram, 256gb SSD

OSX CATALINA 10.15.7

Plug ins installed: Motion 3, Motion Bro

Any help will be useful, thank you.

Report · Jan 21, 2022

Hi there!

Sorry about the error. Can you try resetting preferences and see if that helps?

Let us know how it goes.

Thanks,

Kartika

Report · Jan 21, 2022

Hi, thank you for your answer. I tried it but nothing changed.

Report · Jan 31, 2022

Do you have any other suggestion? Thank you.

Report · Jan 31, 2022

Try uninstall/reinstall:

Report · Mar 09, 2022

I tried it but didn´t work either.

“After Effects can’t continue: unexpected failure during application startup“ message keeps poping up a few seconds after I open the app.

Maybe a remote assistance could be helpful.