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After Effects cannot open files in the “After Effects Project” format

Community Beginner ,
Jul 26, 2021 Jul 26, 2021

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I am having the same issue as https://community.adobe.com/t5/after-effects/quot-after-effects-cannot-open-files-in-the-after-effec...

 

 
 

adobe.png

Not sure if this is an Adobe or Apple issue, or both. Happens in both After Effects and Premiere.

 

The only way to open the project is File > Open Project... from within Ae/Pr, which requires me to navigate to the containing folder from the Open dialog window. Opening from File > Open Recent > also works.

 

It's not a file-association issue; I've checked that.

 

Even dragging the aep on to the Ae icon (in Dock or app switcher) doesn’t work.

 

Sometimes restarting the computer will temporarily fix the issue.

 

A while back, I solved the issue without restarting by going to System Preferences > Security > Full Disk Access > Enable After Effects. But that isn't working anymore.

 

I've tried Repairing Disk via Disk Utility.

I've tried rebuilding the launch services database.

I've tried using a brand new admin user account.

I've tried pulling my hair out.

None of these worked.

 

(macos Catalina)

 

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Adobe Community Professional ,
Jul 26, 2021 Jul 26, 2021

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It's an OS problem and looks like you have a permission issue, anyway you still run Catalina, so I think it's time to upgrade, I know it may be painful but something you should do.

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Explorer ,
Jul 27, 2021 Jul 27, 2021

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Adding on to this (hi, from the other thread lol) - I have read in a few other Stack Exchange posts that upgrading the OS does solve this issue.

To really check that it is an OS-issue, I'd recommend booting in safe mode and then opening a project through finder. See if it works there? Again, not a solution, but would help isolate the issue.

You could also always try zapping your PRAM (I know, kind of a lazy troubleshooting suggestion).

Last idea would be to try repairing permissions in your home folder, as this does sound like a permissions error: https://discussions.apple.com/thread/251304255?answerId=252514856022#252514856022

I'm definitely trying the "spaghetti at the wall" approach here, but maybe some of this info gets you closer to a solution.

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Explorer ,
Jul 27, 2021 Jul 27, 2021

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Ugh, I can't read, didn't see that you already tried repairing disk in your post. My bad.

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Community Beginner ,
Jul 27, 2021 Jul 27, 2021

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Thanks for all the suggestions.

I have a support request and waiting for a call from Adobe Enterprise Support.

Seems like there's at least 3 ways to repair permissions...

1. First Aid from Disk Utility -- which is what I've tried

2. From recover mode -- as described at link above

3. From terminal -- as described at https://eclecticlight.co/2020/02/18/repairing-permissions-in-your-home-folder-has-changed/

I'll try the other 2 methods.

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