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N
NOLIMITGAME24655370v2fr
Participant
May 30, 2022
Question

After effects CC 2020: presets folder invalid/moved

  • May 30, 2022
  • 3 replies
  • 422 views
Hello, I have this problem that appeared to me today,
Whenever I choose Presets files he rejects it, And I can't do anything, because this error prevents me from using After effects CC 2020
is there a solution? Knowing that I have all Presets files
C:\Users\PBX\Documents\Adobe\After Effects 2020\User Presets
C:\Program Files\Adobe\Adobe After Effects 2020\Support Files\Presets

 

This topic has been closed for replies.

3 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
May 31, 2022

Hi NOLIMITGAME24655370v2fr,

 

Thanks for reaching out.

Is there a third-party preset that you're trying to access or does it happen with any preset?

If it's happening with the default presets as well, I'd suggest what Josie_ suggested.

Let us know how it goes.

 

Thanks,

Nishu

N
NOLIMITGAME24655370v2frAuthor
Participant
May 30, 2022

Please I need your help guys!

My work is now suspended due to this problem.

Josie_
Josie_
Known Participant
May 30, 2022

No expert, but i would personally try uninstalling AE completely and then reinstall.

Just make sure you have all your projects saved in the right folders.

N
NOLIMITGAME24655370v2frAuthor
Participant
May 30, 2022

Any help? 

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