after effects crash in progress last logged message was...

[AnyuPark]

Hello,

every time I try to write something in Thai in After Effects I get the Error Message "after effects crash in progress last logged message was..." and then the program crashes.

I already reinstalled it but it still won´t work, can someone help me, please?  

[nishu_kush]

Hi AnyuPark,

Sorry for your issue. Would you mind sharing more details so that we can troubleshoot the issue properly?

1. What are your system specifications (CPU, GPU, RAM, OS)?
2. What's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...
3. Does it crash only with Thai? If so, what happens if you paste the text instead of typing it?

Let us know, we're here to help.

Thanks,

Nishu  

[AnyuPark]

 

It crashes when I try to write something in Thai and also when I copy and paste it.

 

[nishu_kush]

Thanks for sharing more details. It turned out to be a bug in the latest release. Sorry for the inconvenience. The product team is working on a fix.

Feel free to reach out if there are any other questions.

Thanks,

Nishu

[NichareeSN]

I also have the same problem. It affects my work, please quickly fix it. Thank you. T__T