After effects crash on startup 2021/2022

[hfshdn]

HI , i recently updated to the new AE 2022 version, but unable to start it i reinstalled it mutliple times and had the same issue occur. I then decided to re-install the 2021 version yet it also begain crashing on startup. I am unable to access both and after emailing you the crash report multiple times have heard nothing back. My mac is also updated to the 12.o.1 version(newest) please somone help?

[nishu_kush]

Hi hfshdn,

Sorry for the crash.

Would you mind sharing the crash log here so that we can get it translated. In the meantime, try removing the the third-party plug-ins if you're using any.

Looking forward to your response.

Thanks,

Nishu

[hfshdn]

This is the crash log for AE 2022. I have also removed the AE third party plug-ins before sending my last message as suggested by adobe beforehand