Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

After Effects crashes, both 2021 and 2022 after Monterey update

New Here ,
Nov 08, 2021 Nov 08, 2021

Hi there, I have updated my Macbook Pro 2019 (16GB) and since I did After Effects (both the 2021 and 2022) doesn't open. It's stated an error in the scripts. So far is the only app of my full package that doesn't work any more. Photoshop and Illustrator work fine. I also tried unistalling both versions and installing only the new one. Same issue.

Please advise.

TOPICS
Crash , Error or problem
750
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 08, 2021 Nov 08, 2021

Ok, so found what the problem was, even when you delete all scripts it still crashes. BUT if you do have installe AEJuice as Plug in, you'll have to delete it from HD > Library > Application directly.
Then it works!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 08, 2021 Nov 08, 2021

Hi,

 

It was fixed, you just should reinstall plugin again, and it will work fine.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 09, 2021 Nov 09, 2021
LATEST

Hi Laura & Ruslannn,

 

AEJuice manufacturers has released an updated version that works with macOS Monterey that fixes the After Effects crash issue. Click here for the download link.

Let us know if there are any other questions.

 

Thanks,

Nishu

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines