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Generous_friendship5E55
Participant
May 23, 2020
Question

After Effects crashes on my computer

  • May 23, 2020
  • 1 reply
  • 574 views

Although I installed and uninstalled several times I have problems with after effects as it very often closes only with a "crash" warning or even has errors like for example not displaying the image / video of a composition.

I want to be able to use the program in an optimal way since I need to work. I clarify that my computer is new.

😞

Who can help me? Thankssss...

This topic has been closed for replies.

1 reply

Mylenium
Mylenium
Legend
May 23, 2020

We can't know. You have not provided any actual info about your computer nor any crash details.

 

Mylenium

G
Generous_friendship5E55Author
Participant
May 23, 2020
 
From what I see you are an expert, here I attach everything you need to do the analysis and
give me your generous solution. Thankssss...

 

My system:

 

 

Crach report:

 

 

 

Some of the things seen in the Task Manager:

 

 

Mylenium
Mylenium
Legend
May 23, 2020

Have you tried to troubleshoot your graphics configuration? From the looks of it this could easily be a conflict between your internal intel graphics unit and the extra AMD chip. Start by checking your settings in the AMD graphics manager.

 

Mylenium

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