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Cole22469539afdj
Participant
January 2, 2022
Question

After effects crashing on startup, command line error

  • January 2, 2022
  • 3 replies
  • 3845 views

I am having an issue opening after effects.  I have updates from multiple different versions and keep having this error. When opening, it provides the following error, and then forcefully shuts down AE.

After Effects Error: Crash in progress. Last logged measure was: <1192> <scripting> <5> Executing Startup/Shutdown script at C:\Program Files\Adobe\Adobe After Effects 2022\Support Files\Scripts\Startup\commandLineRenderer.jsx

All of my drivers are up to date.

Any help would be much appreciated!

This topic has been closed for replies.

3 replies

nishu_kush
nishu_kush
Legend
January 2, 2022

Hi Cole22469539afdj,

 

Sorry for your issue.

Let us know if the solution provided in the thread suggested by Wim_Schalley help.

Looking forward to your response.

 

Thanks,

Nishu

C
Cole22469539afdjAuthor
Participant
January 10, 2022

Hi,

I tried following the steps in the other thread but they still produce that same error.  Additionally, it does not create a crash log in the logs folder, I have no idea why.

C
Cole22469539afdjAuthor
Participant
January 10, 2022

After posting this and unistalling again, I noticed the only file to stay when I uninstalled was 

Adobe After Effects 2022/Support Files/Plug-ins/Format/ProImport/Supporting Files/Logs/aeImport.txt.

This file includes the following:

++ Starting AE Import 8.00.01 [Mar 18 2014]
++ AE12.0(CS7.5) [122.0]
++ Win ??  19043, QT NOT INSTALLED
++ Sun Jan 09 21:43:26 2022

   settings not avail 'C:ProgramData:Automatic Duck:Supporting Files:ADSettings.xml' aftereffectsimport

Could this possibly be part of ths issue?

W
Wim_Schalley
Inspiring
January 2, 2022

Just found the same issue on an earlier thread: Solved: Re: After Effects 2019 Crashes every time - Adobe Support Community - 10232251

Mylenium
Mylenium
Legend
January 2, 2022

Without any system info and other details like the actual system crash logs we can't really tell you much. Most likely this is simply a permissions issue on the relevant folders and files, so start by reinstalling AE with sufficient user privileges.

 

Mylenium 

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