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After Effects Crashing on startup :(

New Here ,
Jun 09, 2017 Jun 09, 2017

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This is the error i get before after effects crashes:

Crash.png

Please help

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Community Expert ,
Jun 09, 2017 Jun 09, 2017

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Uninstall, use the Adobe Cleaner tool, and then reinstall:

Use the Creative Cloud Cleaner Tool to solve installation problems

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New Here ,
Jun 11, 2017 Jun 11, 2017

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I have done what you said, but it wont reinstall

I have tried to reinstall and repare creative cloud several times, and used Creative Cloud Cleaner several times too, but nothing seems to run.

Here is the error i get all the time(In norwegian btw):

Creative cloud error.png

What do i do?

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LEGEND ,
Jun 13, 2017 Jun 13, 2017

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It may be a permissions issue. Try what this Premiere Pro article suggests.

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Adobe Employee ,
Jul 24, 2017 Jul 24, 2017

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Hi OfficialStef,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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