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After Effects Crashing when using puppet tool

Community Beginner ,
Nov 04, 2019 Nov 04, 2019

It says autotracing, then it will crash.

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Adobe Employee ,
Nov 26, 2019 Nov 26, 2019

Hi reinwei,

 

Sorry for your issue. Would you mind sharing the following information:

  • What is the version of After Effects you are having issue with?
  • What are your system specifications (CPU, GPU, RAM, OS version)?
  • Are you having this issue in a new project as well?

Also, share a screen recording or screenshots so that we can understand your workflow.

Looking forward to your reply.

 

Thanks,

NKush

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Community Beginner ,
Dec 19, 2019 Dec 19, 2019
LATEST

-Adobe After Effects CC 2019

-GPU is Nvidia 1050Ti

-Yes I'm having this issue even in a new project

[video]

 

sys info.JPG

Hoping this issue would be resolved.
Thanks in advance!

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