A

Anonymous

Question

After Effects CS5 Won't Start on Mac OSX 10.6.3

Forum|Forum|15 years ago
May 12, 2010
6 replies
23152 views

Production Premium arrived yesterday, and having tried all the software, After Effects is the only one that won't start.

I'm pretty sure my computer meets the spec needed.

I have Intel Core 2 Duo processor, at 2.66 GHz, with 4GB of RAM and loads of hard drive space. Premier Pro works fine, it's just After Effects.

Help!

This topic has been closed for replies.

su_man

Participant

I had same problem with my mac too. I did all the stuff they asked me too but didnt help. later I found out that one of the the application I downloaded(Hear app) was the cause of the problem. as soon as I deleted the app it worked fine. so just check if you had downloaded those kinds of app too

S

spurzrock14

Participant

i cant start my adobe after effects either. When i try to open it nothing pops up but a window that says:

After Effects warning: could not rename the file '/Users/Austin Joe/ Library/Preferences/Adobe/After Effects/10.0/Workspaces.177.44311092801.xml' to 'Workspaces.xml'.

Please Help!!!

Todd_Kopriva

Inspiring

>i cant start my adobe after effects either. When i try to open it nothing pops up but a window that says:
After Effects warning: could not rename the file '/Users/Austin Joe/ Library/Preferences/Adobe/After Effects/10.0/Workspaces.177.44311092801.xml' to 'Workspaces.xml'.

Delete the entire preferences folder and then start After Effects:

/Users/Austin Joe/ Library/Preferences/Adobe/After Effects/10.0

After Effects will rebuild the preferences files, and you should be able to start.

S

spurzrock14

Participant

i did that and now it wont even start

S

Steve_H_

Participating Frequently

I have just experienced the same problem after installing the CS5 Master Collection, After Effects won't start. I have however found a way of getting it to start.

1. Run Finder and hold down the Control key and click once on Adobe After Effects CS5.app

This will result in a dialogue box opening

2. Click on Show Package Contents - Another finder window is opened showing a folder called Contents. Open this folder and you will see another folder called Mac OS.

3. Open the Mac OS folder and you will see a file called After Effects

4. Double click on that file and the Terminal program will run and after a few seconds After Effects will run.

Note, If you close the Terminal window, After Effects also closes.

I have no idea why this works, but it does work for me.

Perhaps the above information will be useful to those who have this problem as a temporary work around, but I do hope that with the above information, Adobe can use it to provide a proper solution to this problem.

M

Michael Lhoir

Participant

Hi Steve,

Your tips works fine for me.

Not very user-friendly but most important is i can work on my jobs now.

Thank you very much!

Mike

S

Steve_H_

Participating Frequently

Hi Michael,

I am pleased that it worked for you.

I have been experimenting a little more and have also discovered that if i set up a new user account on my mac and then run After Effects from there, just by double clicking on the application, it starts up properly.

I can only conclude that at least in my case, there is some problem with After Effects and my user account that is preventing it from starting properly by double clicking on the application name.

I don't know if this is of any help to you as it could be less convenient to work in a different account rather than following the other procedure that lets it start in the same account.

I have raised this problem with Adobe support, but so far the folks there have not suggested anything helpful at all...

V

volXXen

Participant

So is mine, thanks for the suggestions.

In safe mode (hold shift during boot time) I was able to start it up,

now it works in regular mode, too.

V

W

wygr

Participant

Yess! in safe mode it's working.

and now with a normal reboot..

It's working aswell! Woohoo!!

Thanks a lot

A

Antifuzz

Participating Frequently

I had the same problem but starting AE once while in safe mode seems to have fixed it. Thanks!

V

volXXen

Participant

Same problem for me. AE CS 5 starts ... and stops again.

No message given. I tried starting it from the terminal ... same behaviour.

I was running AE CS 4 on the same machine before succesfully ...

MacPro 4,1 / 2 x 2.93 Xeon / 8 GB

W

wygr

Participant

and the same problem here..

Received the master collection today, everything worked perfectly except for After Effects.

The first time I launched the program the dialog box said i had to install rosetta to make After Effects work (running OS 10.6.3)

After having installed Rosetta, the AE Icon bumped a few times and then it vanished and then nothing..

Reinstalled AE, but nothing changed..

A few bumps of the AE icon in the dock and then gone..

The Adobe After Effects Render engine starts without a problem but AE itself won't start no matter what i try

G

G_W

Known Participant

Same here.

Todd_Kopriva

Inspiring

Please read the other recent threads on this forum and see if any of them address your issue. If not, then respond to this thread with some more information. For example, have you had a previous version of After Effects work on this same system? Exactly how are you trying to start After Effects, and exactly what happens?

A

Anonymous

I've had a look at pretty much all of them. I've looked around to find more info on Rosetta, but it looks like I can't install it, as I don't have a Snow Leopard disk. This is the first version of AE I've installed, and there are no PlugIns installed.

I've tried loading it from the dock, and through the Application folder in the Finder.

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