When I run AE CS6 in Windows 11 on a laptop with an Intel UHD Graphics 600, everything works fine. But when I run it with an Intel UHD Graphics 770 (desktop PC), I get the message "GPUManager - Sniffer Result Code: 1" on start-up and cannot run AE.
The graphics driver, Windows 11 and AE CS6 are up-to-date (latest patches).
I know that CS6 is really old, but obviously it does not make problems in Windows 11 in general. Only on one specific PC.
I don't know whether other PC components could be the problem, but "GPUManager" tells me it's the GPU. 😉
Premiere works fine on both machines, by the way.
What can I do (except using AE CC)? The Adobe website only says I should install the Service Pack 1 for Windows 7.
Enable Windows 10 or Windows 7 compartibility mode in the properties of the executable. This may simply be a security or compatibility issue where the old version is prevented from probing the driver.
Thanks, but this does not work. I tested all compatibility options from the list, the error message is always the same. I also started AE as an administrator.
I also created my own gpusniffer.exe which outputs the same text as the one on the laptop, where AE works. This also does not make any difference.
Thanks, this worked for me