After Effects CS6 error message: GPUManager - Sniffer Result Code: 1

Participant ,
May 21, 2022 May 21, 2022

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When I run AE CS6 in Windows 11 on a laptop with an Intel UHD Graphics 600, everything works fine. But when I run it with an Intel UHD Graphics 770 (desktop PC), I get the message "GPUManager - Sniffer Result Code: 1" on start-up and cannot run AE.

 

The graphics driver, Windows 11 and AE CS6 are up-to-date (latest patches).

 

I know that CS6 is really old, but obviously it does not make problems in Windows 11 in general. Only on one specific PC.

 

I don't know whether other PC components could be the problem, but "GPUManager" tells me it's the GPU. 😉

 

Premiere works fine on both machines, by the way.

 

What can I do (except using AE CC)? The Adobe website only says I should install the Service Pack 1 for Windows 7.

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Adobe Community Professional ,
May 21, 2022 May 21, 2022

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Enable Windows 10 or Windows 7 compartibility mode in the properties of the executable. This may simply be a security or compatibility issue where the old version is prevented from probing the driver.

 

Mylenium

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Participant ,
May 22, 2022 May 22, 2022

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Thanks, but this does not work. I tested all compatibility options from the list, the error message is always the same. I also started AE as an administrator.

 

I also created my own gpusniffer.exe which outputs the same text as the one on the laptop, where AE works. This also does not make any difference.

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