after effects does not open at all
Hello everyone, everything good? I have a very strange problem in After Effects! it doesn't open at all.
- I've already tried Reinstall.
- I already used Adobe cleaner and cleaned everything
- I've already tried Clearing preferences
- I've tried Installing the 2018 version the 2020 version, 2022 all give the same error
Remembering that all other Adobe programs work, I use the première without any problems with Photoshop, only the after I can't open!
The only thing I didn't try to do was format the computer.
Error presented in 2022:
“afterfx.exe has encountered a problem and needs to close”
Error presented in 2020:
after not opening> <BEE_WorkQueue> <5> BEE_Project::TimestampGetNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0.
My computer is an Inter xeon CPU e5-2650 v2
Memory: 32gb
Radeon Rx 570 Series
I don't know how to get a log and send it here in case I need it or even an error report, thanks!
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