after effects empty timeline

[gawafae82960480]

i've reinstalled after effects 2020 then opened a very important project that i didn't finish yet and i need do delete and change many things in what i did inside it
it's working well but the time line is empty  the layers and pictures are hidden maybe

[Jose Panadero]

Be sure that your quick search filed is completely empty. Even a "space" character can do dissapear all the layers in your timeline. Check attached image.

[gawafae82960480]

No ,it's empty

[nishu_kush]

Hi gawafae82960480,

Thanks for writing in. What are your system specifications (CPU, GPU, RAM, OS)? Also, how many layers you were working with in this Composition? You could try disabling the Hardware Accelerated Composition, Layer, and Footage Panels in After Effects Preferences > Display.

Let us know if it helps.

Thanks,

Nishu

[gawafae82960480]

No it didn't work.
I didn't reinstall it.... think i've installed different version
now i installed the one i was working with before         and it's working
but that's still a bad thing..that i can't change this version while i'm making this project