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frankbuckster68
Participant
April 3, 2012
Answered

After Effects error: could not allocate sound memory

  • April 3, 2012
  • 8 replies
  • 34739 views

I get an error in an timeline in After Effects CS5.5: "After Effects error: could not allocate sound memory ( 26 :: 392 )" It locks my timeline totally, and keep popping up every time I say "Ok".

Any solutions for this one?

______

Mac OS 10.7.3, 64GB RAM, 12-core MacPro

      This topic has been closed for replies.
      Correct answer Brizdale

      I'm having this issue and I can't get the stupid window to stop popping up. I'm completely unable to do anything in my timeline. I CAN click on one of the menu items at the top if I'm fast enough and I've tried purging "all" as well as cache and video memory (I've tried them all basically) and it makes no difference. The window just pops up again immediately. I've made my cache larger (way larger than should be needed) and nothing comes of that either. Why does AE have an error that prevents you from doing anything to fix it? I've closed the project, quit AE and restarted, to no avail. Am I going to have to trash my entire project and start over? Frustrating!


      Well, I solved it by using the menu command "Lift Work Area". I had never used it before but it removed the layer that was causing issues. Luckily it was one that I could just place right back into my timeline with very little work to redo. I have no idea if this was the proper way to do it or not, but it's pretty frustrating that it had to be done at all, and just as frustrating to discover that I couldn't find a solution ANYWHERE.

      So basically I'm posting this for anyone else who winds up in my situation and can't find any real help.

      Adobe: you've got to fix problems like this. Seriously. I love After Effects and have been using it for several years now. Admittedly I've never encounted this before, but you can't have a window pop up indefinitely, preventing you from doing anything about it. It's amazing that I was able to do anything at all. You've got about a fourth of a second to click on the menu bar before the next error window pops up, and a fourth of a second might be a generous estimate.

      8 replies

      H
      hjt1618@gmail.com
      Participant
      July 8, 2024

      I face same question too. My solution is precomp the video before edit the sound

      showner
      showner
      Participant
      October 27, 2018

      POSSIBLE SOLUTION:

      PROBLEM: Used OBS to record a screen session on a PC. Extracted audio channel out with Adobe Audition which created it as a .WAV file. Imported mp4 and wav files into Adobe After Effects. Expanded audio section to look at waveform. System crashed with error despite clearing cache twice. Nothing.

      SOLUTION:

      1. Removed wave file from Adobe After Effects.
      2. Saved project and closed app.
      3. Converted WAV file to MP3 file 41000.
      4. Opened Adobe After Effects,
      5. imported MP3 file.
      6. Expanded both to look at Waveform with no error.
      B
      brads3v3n77
      Inspiring
      April 16, 2017

      So I just discovered that of you just reduce the work area (blue controls at the top of the multi-tracker that highlight the space you're working on) it works fine.  Obviously this means I can't preview the entire 1 hour 3 minute video but I don't want to anyways ha.  We rarely need to preview more than a small section at a time for anything anyways...So I'd consider it a easy workaround if not a total fix.  

      D
      Daniela Campos
      Participant
      April 30, 2016

      Hello, I had the same issue and i just set the composition time to a smaller lenght and it worked.

        shlomod44849193
        shlomod44849193
        Participant
        June 9, 2016

        Awesome! This worked, thanks!!

        Vlada69
        Vlada69
        Participant
        February 18, 2016

        It is the issue with audio codec. Change in EDIT/TEMPLATES/Output module the one you work the most back to AVI (or any other codec that audio will work on) and make your composition small no more then 45 min.

          S
          Supernat10
          Participating Frequently
          February 15, 2016

          I also didn't have quicktime installed and saw this.  It happened on my first project on a new machine with new install.  The reason was that my work area was set to the full 2 hour length of the comp.  When I set the work area to a much smaller section, the error went away.  It was just trying to allocate memory for the entire work area to do a RAM preview, because I used the spacebar.  So in my case, I could reduce my work area, get more RAM, or use the period and 0 keys.

            dapupe
            dapupe
            Participant
            November 24, 2015

            I've "solved".

            The PROBLEM is QuickTime. Quicktime was not installed on my pc, no problem with AE. After installing QT i found the problem about audio memory. After uninstalling QT after effect returned to normal status.

            I'm using AE CC and i've downloaded the latest version of QT.

            So, this is a very big bug, and after some years Adobe still not done anything to solve it.

            Szalam
            Community Expert
            SzalamCommunity Expert
            Community Expert
            November 24, 2015

            What version of QuickTime did you use? QuickTime X is pretty poopy, but QuickTime 7 usually works well.

            Mylenium
            Mylenium
            Legend
            April 4, 2012

            What footages are you using? Any specific audio equipment? Did you check your AE prefs and QT audio settings?

            Mylenium

            F
            frankbuckster68Author
            Participant
            April 4, 2012

            Footage is mainly ProRes422, DV-PAL and Uncompressed 4:2:2. Tried to convert all odd formats (MP4, AVI, WMV) to ProRes422 with no luck.

            Working with different cache settings in AE right now...so far no luck on that.

            Audio is mainly 48kHz, 16 bit and 24 bit, stereo. Audio only is AIF or WAV, some video files may contain other formats. Is that a common issue?

            Mylenium
            Mylenium
            Legend
            April 4, 2012

            It's not common, that's why I'm asking... Did you by any chance install a QT component used by anotehr app? I remember at some point such an issue existing with some speech recognition software....

            Mylenium

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