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J
jeffw46780202
Participant
August 16, 2023
Question

After effects error: crash in progress. last logged message was: <34644> <dyamiclink> <5> increase

  • August 16, 2023
  • 8 replies
  • 367 views

Receiving this error code every time I try to open After Effects. 


after effects error: crash in progress. last logged message was: <34644> <dyamiclink> <5> increase wait time to 2

Not sure what to make of it as I have Creative Cloud Desktop up to date, After Effects v23.6, tried restarting the computer and launching AE into safe mode. Nothing is working so far.

 

Went as far as making sure video drivers are up to date. Also, this computer is a beast with 128 GB of ram, 2080ti, etc, so I know performance isn't the issue. 

 

Any help would be greatly appreciated! 

This topic has been closed for replies.

8 replies

nishu_kush
nishu_kush
Legend
August 24, 2023

Has After Effects worked on this computer before? If so, which version of it? What other software are you running? Are there any third-party plug-ins installed?

Let us know.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

J
jeffw46780202Author
Participant
August 17, 2023

The logs folder is empty 

J
Community Manager
jenkmeister17177426Community Manager
August 16, 2023

Have a look in C:\Users\[username]\AppData\Roaming\Adobe\After Effects\[ae version number]\logs to see what might be in that folder. 

J
jeffw46780202Author
Participant
August 16, 2023

Where can I find that .crash file? No Trend Micro's Anti-malware on here. 

J
Community Manager
jenkmeister17177426Community Manager
August 16, 2023

Any chance you're getting a .crash file being written to disk after that happens? 

Do you happen to have Trend Micro's Anti-malware installed? 

J
jeffw46780202Author
Participant
August 16, 2023

I am getting another error now that say this

J
jeffw46780202Author
Participant
August 16, 2023

No, haven't installed anything new that would interfere with AE that I'm aware of.

J
Community Manager
jenkmeister17177426Community Manager
August 16, 2023

Did you recently install any new hardware or plugins? 

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