Participant

Question

After Effects error: Crash in progress.

Forum|Forum|9 years ago
February 6, 2017
3 replies
9181 views

After Effects error: Crash in progress. Last Logged message was: <3884> <BEE_WORKQueue> <5> BEE_Project::timestampGeNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0

What does this mean and how can I fix it?

This topic has been closed for replies.

vanessac4023073

Participant

Hi,

I've also ran into this issue with just one project. There's nothing wrong with the file, because my team can open it, and there's nothing wrong with Ae, because I can open other projects. Slightly bizarre...

I've attempted to clean my preferences, reinstall Ae, tried to configure the project to windows 7 - and nothing changes this from popping up.

The only answers I've found that I haven't tried are allowing access to internet using firewall (after effects error crash in progress. i can't launch After effects cc v.14 ).

Has anyone found this useful? Or has this issue been identified and is there a better solution?

Community Manager

Community Manager

Hi ussefu,

Hope you're OK. You never returned with answers to Szalam's questions. Are you still facing crashing issues?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Inspiring

Hey,

I just started having this problem today.

BEE_Project::TImestampGetNext ZANZIBAR-3: cannot produce timestamp, frozen=0, open=0

Windows 10

AE 2017 Cloud - Latest Version

Neon Sign Kit - it uses expressions to create neon signs

This worked 2 days ago. Only change was windows update to Office.

I have fully uninstalled AE, preferences and all.

Here are screen caps of the error

First ERROR

After OK this ERROR shows up - then I get a chance to save

Thanks,

John

Community Manager

Community Manager

I have also gotten this error. I am on Windows 7 Professional SP1. After effects cc version 14.1.

Hi Margaret,

Try removing this third party plug-in temporarily to see if you still get this warning.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Community Expert

Community Expert

What, exact, version of AE are you using?

What OS?

What other hardware?

What software?

What is in your project?

When does it crash?