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after effects error internal verification

New Here ,
Mar 16, 2021 Mar 16, 2021

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Hello, whenever I attempt to open After effects I get an error notification that reads "after effects error internal verification failure sorry!{resource for usage has been deprecated}". I have uninstalled, restarted and installed after effects several time. I have restarted my Macbook several times. I am working on all of the latest versions of these softwares and can not seem to find a solutioon. If anyone has any answers it would be greatly appreciated!

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Error or problem, Performance, User interface or workspaces

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Without exact info about what Macbook you actually use, nobody can tell you much. the warning sounds very much like an issue with some hardware acceleration function, so your hardware may be too old or otherwise incompatible.

 

Mylenium

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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I get the very same . Brand mew mac minio M1 (16gb RAM ) statd with install of latest AE (18 I beleive).

 

clicking OK makes it go away and doesnt seem to be a problem .. still something aint right.

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Adobe Community Professional ,
Mar 17, 2021 Mar 17, 2021

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Same old, same old: None of this isn't going anywhere if you don't provide proper system info or the crash logs. Just saying that it doesn't work is of no use to anybody.

 

Mylenium

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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What additional information would be helpful?

there is no crash log it doesn't crash . It brings up an error message on which I click Ok amd after effects continues to open.

 

This happens on a brand new M1 Mac mini with 16gb of ram the latest OS and latest AE .  I'm sure I can find out any extra info but it's straight out the box nothing added or taken away, let me know what would be of help.

 

I have installed the previous AE version 17.7 and this error  no longer happens. 

 

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Community Beginner ,
Mar 17, 2021 Mar 17, 2021

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A collegue is also getting same error . I don't have access to his system information so I'm afraid all I can tell you is it's an intel IMac running the lastest Ae and Os

 

 

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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did you ever get any answers to this ? dod you fix it ?

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Community Beginner ,
Mar 29, 2021 Mar 29, 2021

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