After Effects Error on Startup

New Here ,
Jun 07, 2022 Jun 07, 2022

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Screen Shot 2022-06-07 at 3.50.43 PM.png

 

Currently trying to figure out how to fix this, as there is nothing in my plugins where this could be located.

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Adobe Community Professional ,
Jun 07, 2022 Jun 07, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the AE forum so that proper help can be offered.

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Adobe Employee ,
Jun 07, 2022 Jun 07, 2022

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Hi liam247702554cle,

 

Thanks for writing in.

Have you tried installing the plug-in as suggested in the error message? If that doesn't help, try uninstalling it. Here's how: https://borisfx.com/faq/uninstall-sapphire/

Let us know how it goes.

 

Thanks,

Nishu

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