After Effects Error, Please Help!!

While launching After Effect I get an error dialogue box, please see attached image.

[Moderator: Moved to the After Effects forum]

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Community Expert

Press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) while the application is starting.
A dialog box launches asking you if you want to delete your preferences file. Click OK.
To also restore default keyboard shortcuts, Alt-click (Windows) or Option-click (Mac OS) the OK button.

Byron.

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