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JAKE5E9E
Participant
March 4, 2022
解決済み

After effects error: zero denominator converting ratio denominators (17::18)

Hey,

 

Whenever I add the CC Force Motion Blur effect to my clip in After Effects I get a pop-up message that says 

 

"After effects error: zero denominator converting ratio denominators (17::18)"

 

I click the OK button but the message instantly appears again making the program unusubale. I end up having the fully quit after effects to get rid of the message.

 

I'm currently running version 22.2 (windows 11) and my footage is from a linked comp in Premiere Pro. Some clips were shot at 25fps and others at 50fps, the error occurs for both.

 

Any help would be greatly appreciated!

 

Thanks!!

    解決に役立った回答 Rameez_Khan

    Hi all, 

     

    This issue has been fixed in the latest release of After Effects (v 22.6). 

    After Effects 22.6 is now live!

     

    Thank you for your patience on this.

    Rameez

    返信数 17

    D
    Diego_V�zquez5432
    Participant
    June 10, 2025

    Venía buscando una solucion, he podido resolverlo pero no como ustedes especifican aquí, ya que ninguna de las soluciones me ha servido. He podido resolverlo cambiando la vista de Camara Activa a la Camara 1 en un proyecto 3d. No es la solucion ya que si tienes varias cámaras no te va a servir pero para este proyecto pequeño me ha servido...

    Carder123
    Carder123
    Participating Frequently
    September 19, 2023

    This bug is now back in After Effects v23.6.  I had to roll back to v23.5.

    Adobe - please fix (again) Many thanks!

    M
    Mark25159040zoyk
    Participating Frequently
    September 5, 2023

    This issue just started for me with the last update 23.6.0 .  This is fking annoying and is strongly effecting my work. Please fix this! 

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    September 15, 2023

    Hi @Mark25159040zoyk & @Calou757575,

     

    Check out the following thread: https://community.adobe.com/t5/after-effects-bugs/after-effects-error-zero-denominator-comparing-ratios-17-16-error-in-ae-version-23-6/idi-p/13997907

    Hope it helps.

     

    Thanks,

    Nishu

     

    Calou757575
    Calou757575
    Participant
    August 17, 2023

    @Rameez_Khan 
    The issue is still there in the 23.6 version I'm using. I'm stuck! 

    C
    Cymascopic
    Inspiring
    September 6, 2022

    I held down escape for like a mintue and it eventually went away and I was able to delte the CC fordec motion blur effect and save my project

    Rameez_Khan
    Rameez_Khan解決！
    Legend
    August 25, 2022

    Hi all, 

     

    This issue has been fixed in the latest release of After Effects (v 22.6). 

    After Effects 22.6 is now live!

     

    Thank you for your patience on this.

    Rameez

    graeme15A9
    graeme15A9
    Participant
    August 12, 2022

    Hugely annoying bug, made me lose some work.

    Just installed beta version 23.0.

    I can confirm that the bug is fixed in 23.0.

    23.0 also has some cool new features.

    THANKS Luca2397429435fc and zandwacht for pointing me to a fix.

    8
    824adobeavn
    Participating Frequently
    June 14, 2022

    MacBook Pro 2022 M1Max

    RAM 64 Gb

    AE - Up to date

    Creative Cloud  - Up to date

     

    Error (17::19) affecting one of eight comps in my project.  95% of the files in the comp are not appearing in the composition timeline however, the comp is included in another composite composition where all the files are viewable and working properly, and yet I cannot access or edit them in the  original comp.  The comp is all still images (PNG) and the frame rate is 60fps.   Please help!!!

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      June 14, 2022

      I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the AE forum so that proper help can be offered.

      S
      SuziBeney
      Participating Frequently
      June 11, 2022

      I have a composition with .MP4, MP3 and WAV files included as well as some .AI (imported from Libraries), text and solid layers.

       

      I keep getting the overflow converting ratio denominators (17::19) error message. Have read lots on this forum, but cannot seem to fix it.

      • I have no masks
      • I have made the composition frame rate the same as the imported MP4 (25 frames a second).

       

      I can create a new file and import the old file and all seems ok, until I try and add some additional solid/text layers. 

      I do not know what to do next. Have lost so much working time, and have 4 more similar videos to create. Can anyone help?

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      June 11, 2022

      Hi SuziBeney,

       

      Sorry for your issue.

      What's the exact version of After Effects you're using? What are your system specifications (CPU, GPU, RAM, OS version)? Sounds like it's project-specific. Do you mind sharing the project file with us? Feel free to DM me the download link if you don't wanna share it publically.

      Looking forward to your response.

       

      Thanks,

      Nishu

      S
      SuziBeney
      Participating Frequently
      June 13, 2022

      Hi Nishu

       

      I'm using After Effects 2022

      On an iMac with 16GB RAM, Monteray OS, Radeon Pro 555 2 GB Graphics

      It's sadly not project specific as it's happened on another document as well, which has similar file types but I've rebuilt from scratch. I can't share the file itself as it's for a client that I am under quite strict confidentiality agreements for and therefore I can't pass the files over to someone else. 

       

      When I rebuilt a new file on saturday, it seemed fine until I scrolled right through from around 1 minutes to the end of the video (54 minutes) quickly. Do you think it might be a memory/file loading issue?

      J
      Community Manager
      jason_bartellCommunity Manager
      Community Manager
      May 13, 2022

      Hi @JAKE5E9E ,

       

      Thank you for reporting this frustrating issue, and also for mentioning CC Force Motion Blur as this was a good clue for us.

       

      @ttvd94 Thank you for the detail regarding the Transform effect.

       

      We are able to reproduce the errors and we have this queued to fix. In the mean time can work around the errors by turning off GPU rendering. File > Project Settings > Video Rendering and Effects > Use > Mercury Software Only.

       

      Cheers,

      Jason

        magnetic_Captain6C14
        magnetic_Captain6C14
        Participant
        June 5, 2022

        I'm also having this issue. I believe that is also because of the Transform effect I have applied to a number of layers. Looking forward to a fix.

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