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Kinsley26544045g8nz
Participant
October 11, 2022
Question

After Effects Exporting Issue

  • October 11, 2022
  • 2 replies
  • 157 views

Hello everyone,

 

I have been trying to export a file from After Effects through Media Encoder but I keep getting the same error. I tried exporting previous projects that I have exported before, but now they are all giving me the same error as well. I haven't done anything that I haven't done a million times before with no issue, so I'm not sure what went wrong.

 

I have attached screenshots of the errors. Everything is up to date and I have tried uninstalling and reinstalling but neither has worked. 

 

Thank you!

This topic has been closed for replies.

2 replies

Gregor@philoro
Gregor@philoro
Participating Frequently
October 21, 2022

Could be a version mismatch between AE and AME. I just got the same error and found your question researching for a solution. After seeing Myleniums advice to reinstall both apps, I've checked the versions in the CC Client and saw that I had two AE versions installed  (22.6 and 23.0) at the same time. AE 22.6 produced this error in interaction with AME 23.0 while AE 23.0 and AME 23.0 work as intended. So...can you rule out that you are trying to send something from an older AE to a newer AME, thus creating the error?

Mylenium
Mylenium
Legend
October 11, 2022

Start by cleaning out the caches and temp folders, both for AE and AME. Also of course check the usual stuff like hardware acceleration, memory/ processor usage and so on. Also consider running as a different user. Sometimes starting with a clean slate helps and may provide a baseline comparison in case you accidentally changed something on your main user. You can then backtrack and un-screw e.g. a messed up network setting or permission issues.

 

Mylenium 

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