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Participant
November 2, 2022
Question

AFTER EFFECTS FECHANDO SOZINHO

  • November 2, 2022
  • 4 replies
  • 2297 views

Por favor eu preciso muito de ajuda, meu after effects está fechando sozinho, só que não aparece nenhuma mensagem ele simplesmente fecha, eu não sei o que fazer isso está atrapalhando muito meu trabalho. Todos os outros aplicativos estão funcionando perfeitamente, só acontece isso com o After.

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4 replies

nishu_kush
Community Manager
Community Manager
November 2, 2022

Hi Hugx,

 

Really sorry for the crash.

Please share more details on when exactly does After Effects crashes. Is there any specific that triggers the crash? Are you using any third-party plug-ins? Try updating the GPU driver as suggested by Mylenium. Also, it could be system specifications related because your computer is not meeting the minimum system requirements to run After Effects properly which could cause performance issues and crashes.

Let us know.

 

Thanks,

Nishu

Mylenium
Legend
November 2, 2022

As already mentioned, since the graphics card dsoesn't even appear correctly in your system information, you have to fix/ update/ install your graphics driver. Check the NVidia site for the latest version or your Windows Update's "other downloads" section for compatible drivers.

 

Mylenium

Mylenium
Legend
November 2, 2022

Your system report says it all: If the graphics card isn't even listed there, then Windows is running with a generic VGA driver. You need to install whatever vendor's driver is appropriate for your system in a version compatible with AE.

 

Mylenium

HugxAuthor
Participant
November 2, 2022

como eu faço isso?

Mylenium
Legend
November 2, 2022

Without any system information and ideally some crash log nobody can tell you anything. You need to be much more specific. Just stating that AE closes/ crashes is of no use to anyone.

 

Mylenium

HugxAuthor
Participant
November 2, 2022

Nome do dispositivo DESKTOP-9H7FU9N
Processador Intel(R) Core(TM) i3-9100F CPU @ 3.60GHz 3.60 GHz
RAM instalada 8,00 GB
ID do dispositivo B56E5D5A-7C55-42EA-95AD-79F1467663BD
ID do Produto 00330-80000-00000-AA019
Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64
Caneta e toque Nenhuma entrada à caneta ou por toque disponível para este vídeo

 

Edição Windows 10 Pro
Versão 21H2
Instalado em ‎17/‎04/‎2021
Compilação do SO 19044.2130
Experiência Windows Feature Experience Pack 120.2212.4180.0