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Participant
December 11, 2024
Pregunta

After Effects freezes when starting up on initialising Media Core

  • December 11, 2024
  • 2 respuestas
  • 555 visualizaciones

I hope someone could help because I'm at a loss with this problem.

I had several versions of after effects installed (23/24/25). I was working in 25, all went well and suddenly there was a crash. Since that moment I'm not able anymore to open any of these AE versions anymore.

When opening AE it freezes on "Initializing Media Core", it hangs and that's it.

Things I tried so far:

- removed all third party plugins

- removed all files in the Library/Application Support/Adobe/Common map

- uninstalled andn reinstalled all AE

- even did the total Adobe clean up and installed everything again

- but the problems is still there

 

Needless to say this is really frustrating and stressfull because I have projects to deliver. I am a user of Adobe and after effects since 2001 (!) now, and I never experienced such a severe crash problem as this one. Adobe how on earth is this posssibe.

 

So far my complaint, I hope someone can help me.

I'm on Mac, M1, 15.1.1 (Sequoia). Updated a few days ago, maybe that causes the problem?)

This is where it freezes:

 

Last log message was: <70496> <AppDirs> <5> Required Dir = /Applications/Adobe After Effects 2024/Adobe After Effects 2024.app/Contents/Required

 

Hope anyone can give me advise!

 

 

2 respuestas

nishu_kush
Community Manager
Community Manager
December 16, 2024

Hi Gerbren Boere,

 

Sorry to hear about the issue. Here's what I think:

  1. If you're opening After Effects by double-clicking a project file and the file is corrupt, you may see the crash. Try opening After Effects by clicking its icon.
  2. There are some third-party plug-ins or their residue files that are interfering with After Effects. Go to the following location and remove (or move to a different location to keep a backup) all the files and folders except dummy.txt and try to launch After Effects. Location on macOS - HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore

Let us know how it goes.

 

Thanks,

Nishu

Participant
August 8, 2025

I'm having the exact same problem, which started today while in a project that's due Monday...I've tried every single fix I can find. And I still can't get AE to work. I've tried all the solutions listed here and everything else I can find on the wider net. I've deleted everything and re-installed. Version AE 25.3.2.

Participant
August 8, 2025

Apple Macbook pro, Sequoia 15.7 

ToolfarmJP
Community Expert
Community Expert
December 16, 2024

Would you try to run After Effects, using sudo command? The cause may be related to the permission of MediaCore.