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adamr57497843
Participant
September 15, 2020
Question

After Effects Freezes While Exporting Motion Graphics

  • September 15, 2020
  • 3 replies
  • 2650 views

Hello! 

 

I’m trying to export a motion graphic from After Effects for use in Premiere and every time I do, After Effects just freezes while ‘verifying Adobe fonts’. And it’s just frozen like that indefinitely.

 

I haven’t been able to find an answer/solution online. I’ve already made sure all the fonts were active, even switched the font to Times New Roman. I’ve restarted my computer, made sure the program was up to date, and I’m still coming up empty handed.

 

Does anyone have any idea why?! Or better yet, how to solve this? 

3 replies

G
Genesis5DD6
Participant
April 27, 2021

do you have any solutions? I'm having the same problem, thanks

    W
    WizzyMotion
    Known Participant
    January 16, 2023

    Same here, any solutions???

    R
    Community Expert
    Rick GerardCommunity Expert
    Community Expert
    September 15, 2020

    You might have to check your entire font list and look for 3rd party fonts. 

    A
    adamr57497843Author
    Participant
    September 15, 2020

    I know we have at least one because my company made their own font - but that doesn't show up on any list I've seen other than INSIDE the programs. It's not in the Creative Cloud program under fonts - either active or previously active. 

     

    How would I check to see if I have 3rd party fonts, and what would I do if I did?

    Roland Kahlenberg
    Roland Kahlenberg
    Legend
    September 15, 2020

    File>Dependencies>Collect Files will create a text file showing Fonts Used in the AEP.

    Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
    R
    Community Expert
    Rick GerardCommunity Expert
    Community Expert
    September 15, 2020

    You probably have some extra fonts that are not included with the Type Kit or you may have a corrupted font. Try creating a MORGT with something basic like Helvetica or Arial. 

    A
    adamr57497843Author
    Participant
    September 15, 2020

    Thanks for the reply Rick, I thought I had covered this angle when I switched the custom font I was using to Times New Roman. I'll Try both Arial and Helvetica just in case. 

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