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after effects has encountered a problem and need to close please help!

New Here ,
Apr 21, 2021 Apr 21, 2021

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I already reinstall by using Creative Cloud Cleaner tool to clean up the after effects app but it still not work even try to install older version, 

Panupat5FAC_1-1618991979031.png

 

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Crash, Performance, User interface or workspaces

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New Here ,
Apr 21, 2021 Apr 21, 2021

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I am experiencing the exact same problem. Not sure if registry is corrupted or Windows 10 is missing a DLL file. Never had a problem like this using AE and began after I uninstalled AE and reinstalled Windows 10.

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