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Christoph298276398gsz
Participant
May 15, 2023
Question

After Effects having a glitched frame when previewing and rendering

  • May 15, 2023
  • 2 replies
  • 182 views

Hey there, I just downloaded the new Version of AE and started working with it. I havent used AE on this PC yet. 
My problem is, that randomly a frame starts glitching and turns around 180 degrees. Not very helpful for an editing software haha. So basically I imported the mp4 video that I just exported in premiere pro and added one more png layer above that I am keyframing the position of right now. And then suddenly I realize this one frame turned upside down lol.
Does anyone have any suggestions what I can do? Sometimes a single fram is also distorted (as in has a blue overlay, is upside down and is way too big (size).

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2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
May 15, 2023

Hi Christoph298276398gsz,

 

Welcome to our community, and I'm sorry to hear about the problem you're encountering.

Could you let us know which version of After Effects you're currently using? Also, could you share the specifications of your system (CPU, GPU, RAM)? If you face this issue again, I would suggest clearing the cache.

Please keep us updated on how it's going. We're here to help.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

C
Christoph298276398gszAuthor
Participant
May 15, 2023

Edit: When I restart the application the glitched frame disappears but another (other) glitched frame appears somewhere else in the timeline. (sometimes its also just a black frame)

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