After Effects In-App tutorials not loading

[FeliciaBah]

ATTEMPTED TASKS:

Complete In-App Tutorials to improve After Effects skills

STEPS:

1. Opened After Effects in Creative Cloud Desktop
2. Clicked on the Learn open from the Home Screen
3.  Clicked on In-App Tutorial

DESIRED OUTCOME:

In-App tutorial load in the app with step-by-step instructions and file layers

ACTUAL OUTCOME:

A blank Untitled Project open in the app.

[FeliciaBah]

Disregard the attached screen capture video.  For some reason, it's not showing me going back and forth from the Home screen and clicking each In-App tutorial.

[Wevek]

I am facing the same issue on Macbook Pro M1 with the absolutely latest version installed just now

[nishu_kush]

Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

Thanks,

Nishu

[Da1ne]

Everything's up to date, still blank.

[Da1ne]