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After Effects In-App tutorials not loading

New Here ,
Aug 17, 2023 Aug 17, 2023

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ATTEMPTED TASKS:

Complete In-App Tutorials to improve After Effects skills

 

STEPS:

  1. Opened After Effects in Creative Cloud Desktop
  2. Clicked on the Learn open from the Home Screen
  3.  Clicked on In-App Tutorial

FeliciaBah_0-1692311089658.png

FeliciaBah_1-1692311118578.png

 

 

DESIRED OUTCOME:

In-App tutorial load in the app with step-by-step instructions and file layers

 

ACTUAL OUTCOME:

A blank Untitled Project open in the app.

FeliciaBah_2-1692311156163.png

 

TOPICS
Performance

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New Here ,
Aug 17, 2023 Aug 17, 2023

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Disregard the attached screen capture video.  For some reason, it's not showing me going back and forth from the Home screen and clicking each In-App tutorial.

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Adobe Employee ,
May 28, 2024 May 28, 2024

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LATEST

Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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