Skip to main content
M
maimounadinno
Participating Frequently
June 8, 2023
Answered

After Effects is not loading on launch.

  • June 8, 2023
  • 6 replies
  • 1564 views

i can't open after effect 

i tried several time 

1) i uninstalled and then intualled again 

2) sign in with diffirent account and then sign in with my account 

 

nothing work 

(Edit: Subject edited by moderator)

 

This topic has been closed for replies.
Correct answer Ishan Y

Thanks for sharing the info. Let us know if any of the suggestions mentioned in this thread work for you. A user experiencing similar issues with a different Adobe app managed to fix this problem by installing NVIDIA components. Could you check the answer on this thread (https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-not-opening-need-urgent-help/m-p/13874086#M467308) and let us know if it works for you?  

6 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
June 19, 2023

If @ShiveringCactus's suggestions doesn't help, try the solution mentioned in this thread: https://community.adobe.com/t5/after-effects-discussions/ae-error-could-not-convert-unicode-characters-23-46/td-p/10012017

Let us know how it goes.

 

Thanks,

Nishu

ShiveringCactus
Community Expert
ShiveringCactusCommunity Expert
Community Expert
June 18, 2023

I wonder if it's a similar issue to this article in Adobe help:

https://helpx.adobe.com/after-effects/kb/error-font-dictionary-cant-read.html#:~:text=The%20most%20common%20cause%20of,the%20in%2Dmemory%20font%20information.

 

If nothing else, it might be worth trying the suggestions there.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    June 9, 2023

    What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

    M
    maimounadinnoAuthor
    Participating Frequently
    June 17, 2023
    os_after_effect_virsion.pdf
      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      June 19, 2023

      Your screenshot doesn't show hard drives.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      June 9, 2023

      Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

       

       

      M
      maimounadinnoAuthor
      Participating Frequently
      June 17, 2023

      i tried 

      it didn't work

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      June 8, 2023

      Has it worked on that computer previously?

      M
      maimounadinnoAuthor
      Participating Frequently
      June 9, 2023

      actualy i didn't tried befor 

      this first time 

      Ishan Y
      Community Manager
      Ishan YCommunity Manager
      Community Manager
      June 8, 2023

      Hey,

      Welcome to the community. This must be frustrating. Could you share your OS and After Effects version? We're here to help, just need some more info.

       

      Thanks,

      Ishan 

      M
      maimounadinnoAuthor
      Participating Frequently
      June 9, 2023
      os_after_effect_virsion.pdf
      Ishan Y
      Community Manager
      Ishan YCommunity ManagerCorrect answer
      Community Manager
      July 3, 2023

      Thanks for sharing the info. Let us know if any of the suggestions mentioned in this thread work for you. A user experiencing similar issues with a different Adobe app managed to fix this problem by installing NVIDIA components. Could you check the answer on this thread (https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-not-opening-need-urgent-help/m-p/13874086#M467308) and let us know if it works for you?  

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices