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nitin23224447nedd
Participant
February 18, 2022
Question

after effects is not open

  • February 18, 2022
  • 2 replies
  • 170 views

adobe after effects is not opening in my window 10 pro.

my pc specificantions are:-

processor = AMD Ryzen 7 3800X

ram = 32GB

graphic card = msi gforce rtx 3050 8gb

 

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
February 21, 2022

Hi Nitin,

 

Sorry for the crash.

Please check if After Effects is generating any crash logs. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-after-effects-crash-logs-on-your-computer/td-p/10333124

If it does, please share them with us so that we can get them translated and get to the root cause.

Also, please try the steps mentioned in the following article: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-fix-common-after-effects-crashes/td-p/10684130

Looking forward to your response.

 

Thanks,

Nishu

N
nitin23224447neddAuthor
Participant
February 18, 2022

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