Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi there!
Sorry about that. Can you let us know your system details (OS, CPU, RAM, GPU)? Have you tried resetting preferences? https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...
Let us know.
Thanks,
Kartika
Copy link to clipboard
Copied
Hi default8sxt87lqvnf9,
Sorry for the crash issue.
Did you install a new font recently? Try validating and removing the faulty fonts on your computer. Here's how: https://support.apple.com/en-in/guide/font-book/fntbk1000/mac
Let us know the outcome.
Thanks,
Nishu
Copy link to clipboard
Copied
Hey, thank you for the answer.
I tried this but still keeping opening that message that ae is crushing. I will try reload the computer (haha) and see what happens.
Copy link to clipboard
Copied
Thanks for trying.
Let us know how it goes.
Thanks,
Nishu