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laurie21787894h2tz
Participant
November 26, 2021
Question

After Effects is not working with Monterey OS, even if I followed older solutions

  • November 26, 2021
  • 1 reply
  • 128 views

I did everything, even tried to revert to Big Sur, but couldn't for some reason. Also deleted AE juice... nothing. Still the same crash message.

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
November 26, 2021

Hi laurie21787894h2tz,

 

Sorry for your issues.

Could you share a screenshot of the error that you get? Also, what's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-effects-you-re-using/td-p/9972137

You could try resetting the After Effects preferences: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know.

 

Thanks,

Nishu

L
laurie21787894h2tzAuthor
Participant
November 27, 2021

Hello, I'm using the latest version of After Effects. I cannot reset the preferences since it crashes on startup.

Here's the screenshot. 

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