• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

After effects keep crashing when I switch language

Community Beginner ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

After effects (24.1) keep crashing when I switch language from English to other language by input language hotkey (I'm using Thai language, by the way)

 

The app was totally fine when I type the text somewhere else (like notepad) then copy and paste the text

or even I switch the language by using taskbar, the app still working

 

Thanks in advanced

TOPICS
Crash

Views

115

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

Welcome to the community, Sarash219202455hrd.

What's a version of After Effects and the Operating system you're on? Do you get any error messages or crash reports? Also, what's the shortcut that you use to change the language?

We're here to help, just need more info.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

It's version 24.1 (I think it's the latest one since my adobe cloud said the app is up to date)

My Operating system is Windows 10

I think I didn't receive the error messages or crash reports since the app was not reponding and frozen out


I used 'Left Alt + Shift + 2' to change the language to Thai and the app crashed after I pressed these shortcut (But when I pressed 'Left Alt + Shift + 1' to change the language to English, the app was fine

 

Do you want more infomations?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 06, 2024 Feb 06, 2024

Copy link to clipboard

Copied

LATEST

I still got crash from pressing 'Left Alt + Shift + 2' to change the language to Thai

 

I felt a little bit disappointed after my concern didn't get reply for a month, what should I do next? Thanks in advanced

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines