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emilia_digi
Participant
April 15, 2021
Question

after effects logged one error: warning the file could not be found

  • April 15, 2021
  • 2 replies
  • 4216 views

Hi everyone!

I've been using Adobe After Effects 2020 (Version 17.0.6 (Build 35) on a 2017 Macbook for years now and for a while I had been getting a notification that said "your disk cache folder is on a drive that does not have enough available space to safely store the full amount specified in your preferences". I got this notif for around a month, and for a while it did not affect my renders so I did not try to fix the issue.

Until tonight when i tried rendering my project and the render failed (with the goat noise ofc) and came up with the second notif. sometimes when i would finish rendering my projects that notif would come up, but the project would be fine with no issues. when i got that notif tonight, the project render would stop 2 seconds in. 

btw i always clear my cache completely by going into the media cache file section of my after effects. if anyone needs any more info about my after effects or computer or anything pls lmk!! im really desperate. #alabastamoment

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2 replies

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sohailfaridi68
Participant
February 2, 2023

So basically you mean if i clear my disk cache and database the problem will get solved 

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    emilia_digiAuthor
    Participant
    April 15, 2021

    also if worst comes to worst i will uninstall after effects and reinstall everything. 

     

    also ALSO if it makes any difference im using the plugins twitch, twixtor, magic bullet looks, and reel smart motion blur on my project. i dont think that's the issue though, it's def something with my cache

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    emilia_digiAuthor
    Participant
    April 15, 2021

    update: i went and cleared a lot of storage off my macbook and cleared a lot of cache. i mean a lot, i had cache in folders from 2019 in my computer that i didnt even know about until today. i think the location of the disk cache folder might be wrong, here's a screenshot of what it looks like. is the location wrong? please help if u can, thank you

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    Peter_Apple
    Participating Frequently
    August 14, 2022

    Hi. Do u solve it!!!!??

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