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paulj34206199
Participant
June 6, 2022
Question

After Effects .mov file warped (no effects)

  • June 6, 2022
  • 1 reply
  • 625 views

Hi all,

I'm having an issue with my .mov files with an alpha channel. Previously they played back perfectly fine and showed a 3D ball spin animation created and exported via blender. It is now glitching and warping and I don't know why. See the screenshot for an example. Also when I play the .mov file back in VLC it has now turned the ball blue. The file has been opened and still displays as expected on a 2020 iMac running the same version of VLC, AfterEffects and MacOS. My current Mac is a Mac Studio 2022. None of this happened before. Please help.

Many thanks!

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1 reply

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
June 6, 2022

Hey paulj34206199,

 

My apologies for the issue. Could you please share your file properties with us? What version of After Effects are you currently on? Please go to File > Project Settings > Video Rendering and Effects and set the Renderer to Mercury Software Only and see if that works for you.

 

Regards,

Ishan

P
paulj34206199Author
Participant
June 7, 2022

Hi Ishan,

I managed to fix this through choosing 'Get Info' in the application context menu and enabling 'Open using Rosetta'.

Cheers.

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
June 8, 2022

We're glad that you fixed the problem! Can you share your source and project files with us for testing purposes? This would help us understand what the issue is. 

Thanks,

Ishan

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