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Participant
April 28, 2021
Question

After effects not responding

  • April 28, 2021
  • 1 reply
  • 522 views

After effects not responding, the screen stays at below, tried using cleaning creative cloud then it works, again went back to the same scene. 

 

is there a fix for this issue?

 

 

This topic has been closed for replies.

1 reply

nishu_kush
Legend
April 29, 2021

Hi defaultk72crpyxt7w0,

 

Welcome to the Community and sorry for your issue.

Have you tried resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342 

If that doesn't help, try repairing the permissions on your user account. Here's how: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html 

Let us know how it goes.

 

Thanks,

Nishu

muhammedsabil
Participant
May 7, 2021

Hey, it was working fine after re-installing all creative clouds then all of sudden it went back to the same scene. 

No, I have tried all the above steps and still, I'm facing the same issue.